Terms of service
Store basics and what you are buying
Indigo & Thread offers everyday denim and casual apparel for men and women shopping for jeans and wardrobe staples. Product details help you choose fit and style for regular wear.
Indigo & Thread
Product descriptions and prices are displayed on the product pages, with shipping and returns governed by the linked store policies. Contact with questions before placing an order helps clarify fit or availability.
Product descriptions and prices are displayed on the product pages. Shipping and returns are governed by the policies linked on this store. Please contact us with questions before placing an order.
The store serves shoppers in the listed regions for this assortment.
CA, US
Orders, fair use and accuracy
Use of the store relies on lawful conduct and accurate order and contact detail, with orders placed only with legal capacity or appropriate authorization. Checkout, website operation and the rights of others are to be respected in normal everyday shopping.
Use the store lawfully and provide accurate order and contact information. Place an order only if you have the legal capacity to do so, or the appropriate authorization. Do not attempt fraud, misuse checkout, interfere with the website, or infringe another person's rights. Product information and availability can change; information relevant to an existing order remains subject to the agreement made for that order. If a material price or description error affects an order, you will be contacted before substituting an item or charging a different amount, and cancellation and a refund will be offered if an agreed resolution is not possible. Viewing the website does not grant permission to reuse protected text, images, branding, or third-party material beyond what the rights holder or law permits. Linked third-party services have their own terms; their presence does not create an extra warranty from the store. The privacy policy explains the handling of personal information. Changes to these terms apply prospectively and do not remove rights attached to an existing order. Nothing in these terms excludes mandatory consumer rights or limits a remedy that cannot lawfully be limited. Contact us about a dispute so the order can be reviewed and a practical resolution sought.
Questions about an order, product or policy can be sent by email for review.
Changes, cancellations and existing orders
If plans change shortly after ordering, early contact gives the best opportunity to help while the parcel remains unsent. Confirmed outcomes before dispatch focus on refund of the cancelled goods and related delivery amounts, while later matters move under the return approach.
If you need to cancel an order, change an item, or correct the delivery address, email as soon as possible. A requested change can be made only while the order has not been dispatched and the change is still possible, and sending a request does not by itself confirm the change. Where cancellation is confirmed before dispatch, the cancelled goods and any shipping charge relating solely to them are refunded. After dispatch, an ordinary return is handled under the return policy. Rights concerning dispatch delays or other mandatory cancellation rights are not restricted.
Shipping policy · Return and refund policy · Contact us · Frequently asked questions